Frequently
Asked
Questions

Have questions about strata management? We’ve got you covered! Below, you’ll find answers to some of the most common questions we receive.

If you don’t see what you’re looking for, feel free to reach out to our team—we’re always happy to help!

Common property includes areas shared by all lot owners, like foyers, hallways, gardens, pools, and external building structures like roofs, windows, and external doors.

By-laws are rules that govern how residents can use their lots and common property, ensuring harmonious living.

Decisions are often made through voting at meetings of the owners corporation, such as annual general meetings (AGMs) or extraordinary general meetings (EGMs). Decisions can also be made internally by the strata committee via a strata committee meeting in some cases.

The strata committee acts on behalf of the owners corporation to manage the scheme’s day-to-day affairs.

Yes, lot owners, proxy holders, and company nominees can attend general meetings of the owners corporation, and they can vote if financial contributions are up to date.

Owners can vote to change strata managers at a general meeting, ensuring proper notice and contract termination procedures are followed. Contact us at Keen Strata for assistance.

Yes! Changing strata managers can be a seamless process if the owners corporation follows proper procedures. Owners must vote at a general meeting, ensure notice is given, and review the current managers contract terms before appointing a new manager. Contact us here Keen Strata for assistance.

Strata levies are fees paid by lot owners to cover the cost of maintaining common property and managing the strata scheme.

A special levy is an additional levy raised for unexpected or significant expenses not covered by existing funds.

The administrative fund covers day-to-day expenses, while the capital works fund is for major repairs and future upgrades.

Interest may accrue, debt recovery fees may apply, and legal action could be taken by the owners corporation to recover unpaid levies from a lot owner.

Yes! Renovations are common within strata schemes, renovation however often require approval from the owners corporation, especially if they affect common property. Consult your strata managing agent or owners corporation before proceeding.

Yes, approval is usually required if installation affects common property, like walls or balconies. Speak with your owners corporation or strata managing agent for further clarification.

Yes! Pet ownership is common in strata schemes, however, depending on the by-laws of your strata scheme this often requires approval.

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